CalAIM · Enhanced Care Management & Community Supports · Southern California
Care management that finds members — and keeps them housed, healthy, and out of the ER.
Nimbus ECM-CS is a community-based ECM and Community Supports provider serving Medi-Cal managed care members across Southern California. We handle the hardest parts of CalAIM: locating assigned members, enrolling them, coordinating their care, and connecting them to housing.
One member journey, four services.
Our services aren't a menu — they're a pipeline. Every member moves from first contact to stable, coordinated care through the same four stages.
Outreach & engagement
Field-based teams locate plan-assigned members — by phone, at shelters, in hospitals and SNFs — and enroll them into care. We turn cold member lists into active caseloads.
Enhanced Care Management
A dedicated lead care manager coordinates each member's physical, behavioral, and social care — appointments, medications, transitions, and follow-through.
Community Supports
Plan-authorized services that address the drivers behind utilization — housing navigation, recuperative care coordination, and other supports elected by our partner plans.
Housing stabilization
Move-in costs, deposits, and tenancy support for members transitioning out of homelessness or institutional care — so gains in health don't unravel at discharge.
Populations of focus.
We build caseloads around the members plans most need covered.
Built to pass your readiness review.
We designed our operation around what plan network teams actually audit — not around marketing.
sFTP file exchange, ready on day one
Member information files in, return transmission files out — on your schedule, in your format, with documented QA.
Audit-ready care plans
Every member has a documented care plan, contact log, and outcome tracking aligned to DHCS ECM policy guide requirements.
Field-first outreach model
Community health workers embedded where members actually are — SNFs, hospitals, shelters — not just a call center working a list.
An existing clinical network
Our team brings active relationships in skilled nursing facilities and physician offices across Southern California — a warm referral channel most new ECM providers spend years building.
Right-sized caseloads
Lead care managers with clinical oversight, kept at caseload ratios that protect contact frequency and documentation quality.
Vetted and verifiable
Organizational NPI, HIPAA program, exclusion screening, and policies & procedures prepared for plan vetting of non-traditional providers.
Know a member who needs more than a visit?
Discharge planners, physicians, and community organizations can refer eligible Medi-Cal members directly. We confirm eligibility with the member's plan and follow up within one business day.
- ✓SNF discharge planners — members leaving your facility with no coordination plan
- ✓Physicians & specialty clinics — patients whose care is blocked by housing or access barriers
- ✓Hospitals & EDs — familiar faces cycling through your department
- ✓Shelters & CBOs — clients ready for housing support with a funding source behind it
Refer a member
Takes about two minutes. No PHI beyond what's needed to confirm eligibility.
Wireframe only — form is non-functional in this mockup.